Henry Johnson

Customers Satisfaction Survey

This survey is part of our global quality improvement process. It aims at understanding your satisfaction and helps us to pinpoint how to improve our service quality. Thank you for sparing a few moments filling in this survey. Feel free to write down any specific comment/demand.

How to contact you
First Name		Last Name
Company		E-mail
Phone		Fax
Zip		Town (Country)
Address

	Very Good	Good	Satisfying	Inadequate	Comments
Notices Respect
Pick-up / Delivery
Punctuality
Customers Services
Information
Anomaly dealing
Management of dispute
Our Staff
Reception
Drivers
Operating staff
Administration / Accountancy
Commercial
Invoicing
Straightness
Terms of payment
commercial Services
Information
Alertness
What is your global assessment of HJS services (a one to ten schedule mark) ?